From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373)

REVIEW · ZURICH

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373)

  • 4.021 reviews
  • 10 hours (approx.)
  • From $154.17
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Operated by Keytours (Switzerland) · Bookable on Viator

Traveller rating 4.0 (21)Duration10 hours (approx.)Price from$154.17Operated byKeytours (Switzerland)Book viaViator

Big waterfalls, then snacks, then cheese. This day trip strings together three of northeastern Switzerland’s most fun food stops around Rhine Falls, with a small-group feel and tickets folded into the price.

I like the rhythm here: you get real time at the falls (not a quick photo stop), then you switch gears to Chocolarium and the Appenzell cheese visit, plus an hour to wander Appenzell.

One possible drawback is the driving time. You’ll spend a good chunk on the road, and the chocolate and cheese experiences are largely self-paced rather than an extended guided walkthrough.

Key Highlights Worth Booking For

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Key Highlights Worth Booking For

  • 2.5 hours at Rhine Falls gives you time to linger at viewpoints and grab the optional closer look
  • Chocolarium tickets included means tastings and interactive exhibits without extra entry costs
  • Appenzeller Schaukaserei stop focuses on how the cheese is made and aged, with tastings included
  • Appenzell old town photo time works best for strolling, not for heavy shopping (Sunday hours can be limited)
  • Small group max 27 plus a driver-guide can make transitions smoother when timing matters

The Rhine Falls Part: Where the Timing Really Helps

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - The Rhine Falls Part: Where the Timing Really Helps
Rhine Falls is the show. Even before you reach the viewing areas, you’ll feel how big the place is meant to be: the falls generate mist, constant movement, and that steady roar that makes it hard to rush.

The drive from Zurich is about 45 minutes, then you settle in for 2.5 hours. That’s a sweet spot. Long enough to walk between viewpoints, long enough to see different angles, and long enough to give your legs a break after the ride. If you’re the type who likes photos (and who doesn’t?), this is where you’ll want to slow down.

You can also read our reviews of more tours and experiences in Zurich.

Don’t skip the boat option under the falls

There’s an optional boat cruise you can upgrade for on the spot (listed as 10.- CHF). If you want the closest experience—water right near you and a stronger sense of scale—this is the add-on that tends to deliver the biggest payoff.

I’d think of it like this: viewpoints are about watching; the boat is about feeling. If you’re only doing one “upgrade” in your day, this is the one that makes sense.

Chocolarium Munz und Minor: Chocolate That’s More Than a Store

After Rhine Falls, you’re back on the road. The afternoon drive to Chocolarium takes about 1 hour 20 minutes, so plan for a travel stretch before you reach the fun part.

You’ll get about 1 hour at Chocolarium, and the big value is simple: entry is included, and you’re not just standing in a sales hall. This is an interactive chocolate world built around how Swiss chocolate is made, with exhibits and tastings.

What to expect in practice

This stop is designed for getting your hands, eyes, and taste buds involved. Even if you’re not a “chocolate expert,” you’ll still pick up enough context to make the tastings feel meaningful instead of random. People have also described it as playful, even a bit theatrical, so if you prefer strictly adult, quietly educational tours, you might find it lighter in tone than you expect.

Also keep expectations realistic: this is not described as a long, instructor-led session. You’ll likely move at your own pace through the exhibits, then sample what’s offered.

A practical tip

If your goal is to taste widely, arrive hungry enough for samples but not so hungry that you need a full meal immediately afterward. Lunch isn’t included on this tour, and the day can run long.

Appenzeller Schaukaserei: Cheese Making, Then Cellars and Samples

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Appenzeller Schaukaserei: Cheese Making, Then Cellars and Samples
Next comes the cheese. The drive from Chocolarium to the Appenzeller Schaukaserei is about 30 minutes.

Time on site is short—30 minutes—but the experience is structured. You’ll see the traditional craft process as presented by the facility, then you’ll connect that with aging. The tastings happen at different stages, so you can compare how the flavor changes rather than tasting just one final product.

Live production vs. museum-style process

Here’s the key point to know before you go: you shouldn’t expect to watch cheese production happening in real time inside working production areas. For hygiene and safety reasons, guests aren’t permitted in production spaces. Instead, you’ll get a museum-and-cellar approach that shows the steps and aging process.

That matters because it changes how you should judge the stop. If you want a behind-the-scenes view of milk vats and workers in action, you’ll be disappointed. If you want a clear explanation of why Appenzeller tastes the way it does, plus multiple tastings, this approach can work well.

How to make the visit easier

Cheese stops can be confusing when there’s a lot of signage. If you see QR code guidance and a tasting setup (including a tasting box), use it. It’s there to help you connect what you’re tasting to where it is in the process.

Appenzell Old Town: Worth It for Strolls, Not for Big Plans

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Appenzell Old Town: Worth It for Strolls, Not for Big Plans
After cheese, it’s about 20 minutes to Appenzell. You’ll have around 1 hour of free time in the village.

Appenzell is the classic Swiss postcard: steep streets, colorful buildings, and the sound of cowbells drifting through the valley. It’s a great break from factory stops because it gives you space to reset and look around.

Sunday note: shops may be closed

If your day lands on a Sunday, take the realistic approach. Shops in Appenzell can be closed, so don’t plan your day around shopping or grabbing a specific late meal. You’ll still be able to take pictures and walk the town, but it’s not the best day to hunt for open storefronts.

This stop is best treated as scenery time. Sit with a coffee if you find something open, take photos, and enjoy the laid-back feel.

Price and Logistics: Is $154.17 Good Value

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Price and Logistics: Is $154.17 Good Value
This tour is priced at $154.17 per person, and the reason it can feel like good value is that several entry costs are included: Rhine Falls, Chocolarium, and the Appenzeller cheese factory stop.

You’re also getting a driver-guide, typical Swiss countryside driving, and structured stop times. The small-group size (maximum 27 travelers) also helps—less chaos when you’re trying to meet up after viewpoints or when people need bathroom breaks between stops.

The main value trade-off

The trade-off is transportation time. The day is long enough that you’ll feel the driving, especially:

  • Zurich to Rhine Falls (about 45 minutes)
  • Rhine Falls back into the afternoon flow, then 1 hour 20 minutes to Chocolarium
  • 30 minutes to the cheese factory
  • 20 minutes to Appenzell
  • Return to Zurich takes about 1 hour 15 minutes

If you’re someone who dislikes long van rides between “ticket attractions,” you may feel this tour is mostly a transport day with three highlights. If you’re okay with that trade—because the stops are genuinely worthwhile—then the included admissions can make the price feel fair.

What’s not included

Two practical missing pieces:

  • Lunch is not included
  • The boat cruise at Rhine Falls is optional (upgrade on the spot)

If you want a smoother day, bring a snack for the van and plan where you’ll eat on arrival in Zurich or during Appenzell if you catch places that are open.

How the Driver-Guide Experience Affects the Day

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - How the Driver-Guide Experience Affects the Day
A tour with multiple stops lives or dies by transitions. Here, your driver-guide matters because you’re meeting at one fixed point, then moving through several short timed locations.

Meeting starts at Ausstellungsstrasse 5, 8005 Zürich, and the tour ends back at the same place. The pickup setup is described as meeting the driver in a white vehicle with Swiss Tour and KeyTours written on it (there’s no office you’ll walk into). This is exactly the kind of detail that can make the first 10 minutes feel smooth—or stressful.

Guide personalities you may encounter

Some departures have had standout driver-guides like Tony and Thanasis, noted for humor, helpfulness, and being informative. That said, the tour design also limits how much a guide can do inside each food venue since those stops are largely self-paced.

If you want a more lecture-heavy style, you might find you only get your guide’s story in between stops.

Who Should Book This Tour (and Who Should Think Twice)

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Who Should Book This Tour (and Who Should Think Twice)
This experience is a good match if you want:

  • A classic Swiss food day with tastings (chocolate plus cheese)
  • Real time at Rhine Falls (not just a quick view)
  • One day that stays organized without you planning every detail

It may be less ideal if you:

  • Hate long van rides between stops
  • Expect to watch cheese being made live in production areas
  • Prefer adults-only, serious educational presentations at the chocolate and cheese sites

It’s also a solid choice for first-time Zurich visitors who want a way to see beyond the city without switching trains and reading schedules.

Should You Book This Zurich Rhine Falls, Chocolate and Cheese Day Trip?

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Should You Book This Zurich Rhine Falls, Chocolate and Cheese Day Trip?
I think this tour is worth booking if your top priority is Rhine Falls, and you like the idea of wrapping it up with two Swiss “taste and learn” stops plus a short wander in Appenzell. The included admission tickets do real work for the value, especially because you’re not paying separately for each venue.

If you do book, go in with the right expectations: expect self-paced chocolate and cheese visits, bring snacks because lunch isn’t included, and consider the boat cruise if you want the closest falls experience. Also, if your date is a Sunday, treat Appenzell as photo and stroll time, not shopping time.

If that fits your style, this is a fun, efficient way to get mountains, waterfalls, and serious Swiss comfort-food energy into one day.

FAQ

How long is the tour?

The total duration is about 10 hours.

Where does the tour start and end?

It starts and ends at Ausstellungsstrasse 5, 8005 Zürich, Switzerland.

Is pickup from a hotel available?

Pickup is offered. You’ll need to look for a white vehicle with Swiss Tour and KeyTours written on it, since there’s no office to visit.

What language is the tour in?

The experience is offered in English.

Are tickets included in the price?

Yes. Entry tickets are included for Rhine Falls, Chocolarium, and Appenzeller Schaukaserei.

How much time do you spend at Rhine Falls?

You’ll spend about 2.5 hours at Rhine Falls.

How much time is scheduled for Chocolarium and the cheese factory?

You’ll have about 1 hour at Chocolarium, and about 30 minutes at Appenzeller Schaukaserei.

Is lunch included?

No, lunch is not included.

Is the Rhine Falls boat cruise included?

The cruise is not included, but it can be upgraded on the spot for 10.- CHF.

Will shops be open in Appenzell?

If you go on a Sunday, shops in Appenzell may be closed, though you can still take photos and walk the town.

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